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Bianca warrants all goods to be free from defects in materials and workmanship, and of acceptable quality and durability for the purpose for which they are designed. Warranties and guarantees are provided in accordance with Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
If you have any issues please contact online@bianca.com.au
Warranty Claims
Bianca warrants all goods to be free from defects in materials and workmanship, and of acceptable quality and durability for the purpose for which they are designed. Warranties and guarantees are provided in accordance with Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
This is when the item:
a. Has a problem that would have stopped you buying it had you known about the problem;
b.Is unsafe;
c. Is significantly different from the description or sample shown to you; or
d. Does not do what we said it would, or what you asked for and cannot be easily fixed.
If the problem is not major we may choose to repair the item within a reasonable time.
For Warranty Claims, proof of purchase is required and we reserve the right to assess the condition and age of any returned goods prior to offering an exchange, refund or repair.
If you have any issues please contact online@bianca.com.au
